Privacy Policy

Effective Date: April 23, 2025

This Privacy Policy describes how Supervisor UP 112 collects, uses, and protects the information you provide when using our mobile application for Android and iOS devices.

Privacy Policy

Data Collection and Usage

Supervisor UP 112 mobile application collects certain data to ensure its functionality and to provide a secure user experience. This data is stored securely and is only accessible by authorized personnel.

Data Storage

All collected data is stored with the police department. This ensures that the data is kept in a secure environment and is protected from unauthorized access.

Purpose of Data Collection

The data collected by our mobile application is used solely for the purposes outlined in this privacy policy. It is not used for any other purposes beyond those specified here.

Data Protection

We are committed to protecting your data and ensuring that it is not misused. The data stored with the police department is safeguarded using advanced security measures. We do not share your data with third parties unless required by law.

No Misuse of Data

We guarantee that your data will not be misused. The data collected by Supervisor UP 112 mobile application is used strictly for the purposes of enhancing user experience and ensuring security. We do not sell, trade, or otherwise transfer your data to outside parties.

Supervisor UP 112 mobile app

Supervisor UP 112 (Supervisor App for Police Officers) FOR ANDROID & IOS DEVICES

Supervisor UP 112 mobile app is designed to revolutionize the way public service officers interact with Emergency systems by providing real-time vehicle tracking and event management. This comprehensive solution enhances transparency, safety, and efficiency, ensuring that events are addressed promptly and effectively. This product sheet provides an in-depth look at the key features and functionalities of our mobile app.

Supervisor UP 112 mobile App is intended to serve the officers to ease their operations during their daily services. Supervisor UP 112 App is a highly flexible mobile monitoring solution to officers that allows for a wide array of different functionalities while remaining easy to use. Meaning you will be up and running in no time with the App. It eases the officer’s tasks by giving on-the-go solutions of editing the events and dispatching them to units without being on the computer physically. The App facilitates services associated with showcasing the collected information related to events occurred during the course of time in the monitored area. It includes all the statistical Information necessary to analyze the effectiveness of system functioning in correspondence with crime trends throughout the given geographical boundaries.

With a modern and easy to use UI, officers can delegate and keep track of events as and when they are created as they are listed in the Supervisor UP 112 App dynamically and users can filter, review, edit, and change the status of the Events. The dashboard menu gives information related to Events and units.

Maps Menu

Overview: The Maps Menu is an intuitive feature that allows users to view the locations of units and events on an interactive map.

Key Features:

• Unit and Event Icons: Users can see icons representing units and events on the map.
• Interactive Communication: Clicking on a unit icon allows users to send messages to the unit's user.
• Detailed Information: Clicking on an event icon navigates users to an information page with more details.
• Search Functionality: Users can search for specific units using the search feature.
• Navigation: Users can navigate to desired locations on the map by entering area names.

Benefits:

• Enhances transparency by providing real-time location data.
• Improves communication between citizens and service providers.
• Facilitates quick access to detailed event information.

Main Page

Overview: The Main Page serves as the central hub for managing and viewing events.

Key Features:

• Event Search: Users can search for events based on event numbers and other parameters.
• Event List: Displays a list of events within the user's boundary, highlighting important information such as type, location, and urgency.
• Detailed View: Clicking on an event navigates users to a detailed page with in-depth information, including operator remarks and unit status.
• Map Integration: Clicking on the map icon navigates to the event's map location.
• Unit Tracking: Clicking on the unit icon shows the unit's current location on the map.

Benefits:

• Streamlines events management by providing comprehensive search and view options.
• Enhances understanding of events details and urgency.
• Integrates map and unit tracking for efficient resolution.

Recordings

Overview: The Recordings feature allows users with relevant privileges to listen to recorded conversation of the caller.

Key Features:

• Access Control: Only users with appropriate privileges can access recordings.
• Playback: Users can listen to recordings to understand the context and details of events.

Benefits:

• Provides valuable insights into event handling.
• Enhances transparency and accountability in communication.
• Police officers can make the informed decisions.

Unassign

Overview: The Unassign feature allows users to pre-empt a unit from an event if necessary.

Key Features:

• Flexible Management: Users can pre-empt unit based on changing requirements.

Benefits:

• Ensures that resources are allocated efficiently.
• Allows for dynamic adjustment of units dispatches.

Assign

Overview: The Dispatch (Assign) feature enables users to dispatch relevant units to event.

Key Features:

• Efficient Allocation: Users can dispatch units to event based on availability and relevance.

Benefits:

• Optimizes resource allocation.
• Ensures timely response to events.

Close Event

Overview: The Close event feature allows users to close events based on business requirements and individual judgment.

Key Features:

• Closure Control: Users can close events when they are resolved or no longer relevant.

Benefits:

• Maintains an up-to-date event management system.

Ensures that only active events are tracked.

Dashboard

Overview: The Dashboard integrates the HxGN Incident Dashboard into the mobile app, providing comprehensive statistical reports. his menu literally integrates the HxGN® Incident Dashboard into this mobile App. It gives insights about Units & Events.

Key Features:

• Visual Reports: Displays overall system statistics through bar graphs and pie charts.
• Insights: Provides insights into units and event performance, rankings, and trends.

Benefits:

• Facilitates data-driven decision-making.
• Enhances crime monitoring and analysis.

Settings

Overview: The Settings menu allows users to customize app notifications based on their preferences.

Key Features:

• Notification Preferences: Users can adjust notification settings to suit their needs.

Benefits:

• Enhances user experience by providing personalized notifications.
• Ensures that users receive relevant updates.

Conclusion

Supervisor UP 112 mobile app is designed to enhance the efficiency, transparency, and safety of public service operations. By empowering citizens with real-time tracking capabilities, we ensure that events are addressed promptly and effectively. This comprehensive solution is tailored to meet the unique needs of public service agencies, providing a robust platform

Contact us :

Developer Name : hxgnsi

Organization name : INTERGRAPH SG&I INDIA PRIVATE LIMITED

Organization address : 2nd Floor,Infocity-1 Elcome House A-06, Infocity Gurugram – 122002, India (IN)